FAQ | Shipping & Returns

Can I see the products in store?
We are an online only business based in Australia. Please refer to the product photos and Lookbook to view our products in detail. Sizing charts with exact measurements are also available for every product to ensure you select the correct size.

Can I return or exchange my item? I’m scared I may pick the wrong size.
Yes, you can. You will be provided with a ‘RETURNS AND EXCHANGES’ form with your product. This will allow you to return for a refund or exchange for a different size/colour. Items must be unworn in new condition with tags and stickers attached and sent back within 30 days. Please note that we cannot guarantee your exchange size/colour will be available once we receive your returned item. We also cannot exchange for a different style item, this will have to be a separate purchase. Please note that you are responsible for the shipping costs when returning items.

My item was on sale, can I still return or exchange it?
No, there are no returns or exchanges on sale items.

How much is shipping to my country?
Your shipping costs will be calculated in your local currency on the checkout page.

How long will it take for me to receive my delivery?
Australia
Standard: 2 to 8 business days
Express: 1 to 4 business days

USA & Canada
Standard: 6 to 27 business days
Express: 5 to 10 business days

Europe
Standard: 6 to 27 business days
Express: 5 to 15 business days

Asia
Standard: 6 to 27 business days
Express: 5 to 10 business days

Rest of World
Standard: 6 to 27 business days
Express: 5 to 15 business days

All delivery estimates are for metro destinations, regional and rural locations will likely take longer. Delivery estimates should be used as a general guide only. Items may be held longer than usual by customs authorities.